Last updated: August 6, 2025
1. Introduction
True North Vending (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or otherwise interact with us online. We operate solely in Colorado and follow the Colorado Privacy Act.
2. Information We Collect
a. From You
- Name
- Email address
- Phone number
- Company (optional)
- Message (inquiry details)
b. Automatically
- Device and browser information (IP address, user-agent)
- Google Analytics data (session duration, pages visited)
- Facebook tracking pixels
3. How We Collect Information
- Contact forms on our website (fields listed above)
- Newsletter signup (email address only)
- Phone calls and emails to 970-306-7763 (no recording)
- Cookies and similar technologies (see below)
4. How We Use Your Information
- Order fulfillment: Responding to inquiries and arranging services
- Marketing communications: Sending newsletters and promotional emails
- Service improvement: Analyzing site usage and feedback
- Legal compliance: Maintaining records for tax and regulatory purposes
5. Data Sharing & Disclosure
We do not sell or rent your personal data. We only share information with trusted service providers who assist us in operating our website or business, under strict confidentiality agreements.
6. Cookies & Tracking
We use cookies and similar technologies to:
- Enable core site functionality
- Measure site performance via Google Analytics
- Facilitate marketing via Facebook pixels
When you first visit our site, you will see a cookie banner:
“We use cookies to improve your experience and analyze site traffic. By continuing to use this site, you agree to our use of cookies. You can disable cookies through your browser settings.”
7. Data Retention
We retain your information only as long as necessary for the purposes below:
- Contact inquiries: 2 years
- Newsletter subscribers: until you opt out
- Analytics data: 14 months (Google’s default)
- Order records (if any): 7 years
8. Security
We implement SSL/TLS encryption on our website and follow industry-standard controls (access restrictions, regular security reviews) to protect your data.
9. Your Rights Under the Colorado Privacy Act
Colorado residents have the right to:
- Access the personal data we hold about you
- Correct inaccuracies in your data
- Delete your data, subject to certain exceptions
- Opt-out of targeted advertising (we do not engage in targeted ads)
To make a request, please email zeb@truenorth-vending.com. We will respond within 30 days.
10. Children’s Privacy
Our services are not directed to minors, and we do not knowingly collect information from individuals under 16.
11. Changes to this Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect any changes. Your continued use after updates constitutes acceptance.
12. Contact Us
If you have any questions or requests about this policy, please contact:
Zebulun White (Privacy Contact)
True North Vending
1084 Blue Bell Road
Berthoud, CO 80513
Phone: 970 306 7763
Email: zeb@truenorth-vending.com